Everything you wanted to know about Spa Etiquette but were afraid to ask...




Rule number one is to ask questions when you aren't sure what to wear or not to wear.


Your service provider should not expect you to know what to do with the disposable panties they left for you, or the robe you wear like a tube dress, etc.

Don't hesitate to ask your esthetician, and also communicate to her about the service while it's happening.


If you prefer a light massage, let your esthetician know before hand (or during the massage). Just as you want to have a pleasant experience, the esthetician wants to ensure that you are enjoying every moment of the service, and they want to see you again in the future.


Communication is the key.




Men are coming to the spa more and more these days, and it is no longer too "feminine" to be seen in a bath robe with your feet in a pedicure bath.


It is important however, to advise the male spa-goer that all the same rules apply to them. Modesty is extremely important. Additionally, politeness and honesty are important too. Men should be open with their service provider about how they feel, whether it is their first time, and what they need explained to them.


If the esthetician walks you through a service, you are likely to enjoy it more the next time, because you already know what to expect. If you would rather be briefed before the service, let your esthetician know, and they will be happy to explain each step.


Men come to spas more and more.




If you are in a spa setting that is communal (ie: manicure/ pedicure room, sauna, steam room, etc.), be careful how loud you speak, and the topics that you speak about with your service provider and/or others in the room.


Imagine having a relaxing pedicure while the lady next to you blabs about "the latest gossip" or worse yet, talks about her aching corns! A spa environment is sacred, and to disrupt it with gossip, banter, loud voices or rude comments spoils it for everyone.


If you're a 'Chatty Cathy' yourself, then just try to relax, practicing some deep breathing exercises. Breathe in slowly through your nostrils and breathe out slowly through your mouth. Listen to the music, close your eyes and enjoy the moment!


Being considerate is essential.


Cell Phones


Speaking of sacred environment, imagine having a facial, and suddenly, ring, ring ring!!!! The silence is broken by the most embarrassing of all – your cell phone.




Don't embarrass yourself and disrupt the quiet (and the person next to you) by forgetting to silence your cell phone. To some people, a spa is like a church, a sacred place they go to seek solace, peace and most of all, quiet.




In general, most spas are not child-friendly. However, a growing trend is occurring, and many spas now offer services for children, and even help you plan private birthday parties and group events.


Be aware of other clients when your children come into a spa setting. Let your children know what they should expect and how they should act. When you call to book an appointment for children and teens, let the receptionist know how old they are. Try to book birthday parties or groups of children/ teens in a private room or after hours.


Don't hesitate to pick up on this new trend! It's an exciting environment for children and teens, and something different (ask about it at Nie Spa).


First Time?


Here's a little inside scoop on what you should know if it's your first time in a spa: The most important thing in a spa setting is that you relax. The environment is created in such a way to help you relax, and escape the real world.


Close your eyes; don't feel like you have to talk the whole time. Estheticians are happy to facilitate relaxation by allowing you to sit quietly and enjoy the service.


If you aren't sure about where to go, what to wear, or what to do, simply ask, or let your esthetician know that it is your first time.




Nie Spa is a fantastic getaway to help me recharge and relax. The estheticians really know their stuff, and the place is beautiful!

~ Denise Black

Spa Etiquette & Policies


Any time spent at a spa should be relaxing. Here's what you need to know about spa etiquette to help you get the most out of your spa experience... Read More

Cancellation Policy


Multiple services and Spa Packages will be subject to a 25% cancellation fee if services are cancelled less than 48 hours in advance. Therefore, a credit card number will be required to secure your appointment. Or if you are booking with a gift certificate, the GC will convert to a dollar value.

See full policy information here.

Our monetary Gift Certificates never expire;

however the packages and individual service gift certificates do. Please be aware of the date on your gift certificate and use it before the expiry date passes.

2011 © Nie Spa    |    26 Legend Court, Unit 4, Meadowlands of Ancaster, Ontario L9K 1J3    |    info@niesthetics.com